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FAQs

What is this watch exactly?

Our smart watch is a sleek, all-in-one daily companion — designed to keep you connected, active, and in control. It offers fitness tracking, message alerts, heart rate monitoring, and more — all without the high price tag.

Is this an actual Apple Watch?

No - we’re not affiliated with Apple. Our watch offers many of the same core features, with a focus on affordability and simplicity. It’s perfect for everyday users who want function without spending hundreds.

What phone is it compatible with?

Our watch works with both iPhones and Android phones via Bluetooth. Just download the free app (we’ll send instructions) and you’re good to go.

What can it do?

Key features include:

Step + calorie tracking

Heart rate & sleep monitoring

Message & call alerts

Weather, alarm, music control

Stopwatch, timer, and more

How do I charge it?

Your order comes with a magnetic USB charger. A full charge lasts 5–7 days depending on usage.

Is there a warranty?

Yes — every watch comes with a 30-day money-back guarantee. If you’re not happy for any reason, just reach out and we’ll make it right.

How long does shipping take?

Shipping typically takes 5–10 business days. You’ll receive a tracking number as soon as your order ships.

Where do you ship from?

We ship from multiple warehouses depending on your location — this helps us keep delivery fast and affordable.

How do I contact support?

Our customer support team is available 24/7. Just email us at info@smartlywatch.shop and we’ll get back to you within a day.

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